The Grand Finale of the SME Unplugged 100 Go Digital Series was a resounding success! Breakthrough insights from industry leaders on their mitigation strategies & business continuity plans, moving forward
Join us to also learn more about MDEC's SME Digital Quickwins that assist businesses affected by COVID-19. MDEC works with technology solution providers to offer their technology on a pro bono basis or at a very discounted price.
Maintaining Customer Loyalty and Trust During Times of Uncertainty.
SMEs risk becoming tone-deaf to the current upheaval caused by this pandemic and risk losing the consumer trust and brand loyalty they have built over years of hard work and dedication. How SMEs need to seize opportunities to help, educate and reassure their customers and clients throughout this changing landscape? What are the tools or methods in place or employed for the purpose of both brand loyalty and business continuity?
Panelists:
1) Nurul Afidah Zulkifli, CEO , Mimpikita
2) Dato’ Seri Dr. Azhari Yakub, Group CEO, IJN
3) Sarah Lian, CEO, Suppagood Talent
4) Puan Sri Tiara Jacquelina, Chief Dream-maker, The Enfiniti Creative Universe, Enfiniti Academy & Tiarasa Escapes Glamping Resort
Moderator: Ezatul Faizura, Asst General Manager, TM ONE
About Wordlabs:
Wordlabs Business Network (WBN) was founded in 2015 to assist business organisations to adapt and grow in an increasingly uncertain and volatile world.
Maintaining Customer Loyalty and Trust During Times of Uncertainty.
SMEs risk becoming tone-deaf to the current upheaval caused by this pandemic and risk losing the consumer trust and brand loyalty they have built over years of hard work and dedication. How SMEs need to seize opportunities to help, educate and reassure their customers and clients throughout this changing landscape? What are the tools or methods in place or employed for the purpose of both brand loyalty and business continuity?
Panelists:
1) Nurul Afidah Zulkifli, CEO , Mimpikita
2) Dato’ Seri Dr. Azhari Yakub, Group CEO, IJN
3) Sarah Lian, CEO, Suppagood Talent
4) Puan Sri Tiara Jacquelina, Chief Dream-maker, The Enfiniti Creative Universe, Enfiniti Academy & Tiarasa Escapes Glamping Resort
Moderator: Ezatul Faizura, Asst General Manager, TM ONE
About Wordlabs:
Wordlabs Business Network (WBN) was founded in 2015 to assist business organisations to adapt and grow in an increasingly uncertain and volatile world.
